Terms of Use 1. Introduction Welcome to ROOTS jo Academy. Your use of our platform, website, services, or educational and digital materials constitutes your agreement to be bound by these Terms of Use. 2. Eligibility Users must be legally authorized to use the platform. If a user is under the legal age of majority in their jurisdiction, they must obtain the consent of a parent or legal guardian. 3. User Accounts Users are responsible for maintaining the confidentiality of their login credentials and account information. ROOTS jo Academy reserves the right to suspend or terminate any account that violates these terms. 4. Permitted Use The user agrees not to: Cheat or attempt to manipulate test results. Share test content without authorization. Use the platform for illegal purposes. Attempt unauthorized access to systems or data. Upload any malware or malicious content. 5. Intellectual Property All content, tests, logos, materials, designs, software, and trademarks belonging to ROOTS jo Academy are the intellectual property of the platform or its licensors and are protected by applicable laws. 6. Fees and Payments Certain services may require the payment of specific fees. The user agrees to provide accurate payment information, acknowledging that fees may be non-refundable unless otherwise stated. 7. Limitation of Liability ROOTS jo Academy shall not be held liable for any indirect, incidental, or consequential damages arising from the use of the platform or the inability to use it. 9. Service Availability We strive to maintain service continuity; however, ROOTS jo Academy does not guarantee uninterrupted service availability, and the service may be temporarily suspended for maintenance or updates. 10. Termination of Use ROOTS jo Academy reserves the right to suspend or terminate access to the platform at its discretion in the event of violations, misuse, or security concerns. 11. Modifications ROOTS jo Academy may modify the Terms of Use at any time; continued use of the platform following such modifications constitutes acceptance of the amended terms. 12. Governing Law These terms shall be governed by and construed in accordance with the laws and regulations applicable in the competent jurisdiction.

Privacy Policy 1. Introduction ROOTS jo Academy respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how data is collected, used, stored, and protected. 2. Information We Collect We may collect the following information: Full name Email address Phone number Educational or professional information Test records and results Device and browser information IP address and usage data 3. How We Use Information We use the collected information to: Provide testing and educational services Verify user identity Improve platform performance Send important updates Process payments and registrations Ensure security and prevent fraud 4. Data Protection ROOTS jo Academy implements appropriate technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. 5. Information Sharing We do not sell users' personal data. Information may only be shared with authorized service providers, legal authorities upon request, or trusted partners involved in service delivery. 6. Cookies and Tracking ROOTS jo Academy may use cookies and analytics tools to enhance the user experience and analyze platform usage. 7. Data Retention We retain user data only for the period necessary to fulfill operational, legal, educational, and security purposes. 8. User Rights Users have the right to request access to their personal information, correct inaccurate data, or request the deletion of data where legally permitted. 9. Third-Party Services The platform may contain links to or integrations with third-party services; ROOTS jo Academy is not responsible for the privacy practices of such third parties. 10. Amendments to the Privacy Policy ROOTS jo Academy reserves the right to amend the Privacy Policy at any time, and users will be notified of material changes when necessary. 11. Contact Information For inquiries regarding the Terms of Use or the Privacy Policy, please contact ROOTS jo Academy via official communication channels. © ROOTS jo Academy – All Rights Reserved